beg99 Terms and Conditions

General Provisions

These terms and conditions ("Terms") form a binding legal agreement between the beg99 platform and its users. beg99 is an online casino and betting platform that provides entertainment gaming services for Bangladeshi users.

These terms may be updated from time to time. Continued use of the platform after any changes will be taken as your acceptance of the new terms. We therefore recommend reviewing this page regularly.

• These terms are written in English and apply to users in Bangladesh.
• The platform is provided for personal and non-commercial use only.
• beg99 reserves the right to modify, suspend or discontinue services at any time.

Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To open an account and play on beg99, you must be 21 (twenty-one) years of age or older. Use of the platform by minors is strictly prohibited. We may request proof of identity at any time to verify your age.

2.2 Account Registration Rules

• Each person may open only one account. Multiple accounts by the same person are prohibited.
• All information provided at the time of registration must be truthful, accurate and complete.
• It is your responsibility to keep your account password and login details confidential.
• Any changes to your account information must be reported to us immediately.
• Transferring your account or allowing a third party to use it is prohibited.

2.3 Account Verification

To ensure a safe environment, beg99 may request account verification at any time. Failure to submit required documents such as a national ID card, passport or driving licence may result in the account being suspended.

Deposits, Withdrawals and Payment Policy

3.1 Deposit Rules

The minimum deposit amount on beg99 is ৳300 (three hundred taka). We currently support the following payment methods: bKash, Nagad, Rocket and bank transfer. Deposit transactions are generally processed instantly.

• Deposit details must be provided accurately; beg99 will not be responsible for any loss resulting from incorrect information.
• Funds deposited into your account may only be used for gaming purposes.
• Deposits made through or in the name of a third party are prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Successfully verified withdrawal requests are generally processed within 1 (one) hour. If a withdrawal request must be declined, beg99 will inform you of the reason.

• Withdrawals may only be made to the same payment method used for the deposit.
• Winnings from bonuses must meet the applicable wagering requirements before withdrawal.
• Withdrawals may be put on hold if suspicious activity is detected.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to ৳15,000. After claiming this bonus, a 10x wagering requirement must be met, meaning you must wager ten times the bonus amount before becoming eligible to withdraw.

4.2 General Bonus Terms

• Each bonus offer has its own terms and conditions, which will apply.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be cancelled.
• Claiming multiple bonuses from the same household or device is prohibited.
• beg99 reserves the right to modify or cancel any bonus offer.
• There may be a specific time limit for meeting wagering requirements, which will be communicated at the time the bonus is issued.

4.3 VIP Program

beg99's VIP program has five tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%) and Diamond (up to 1.5%). You can move up to higher tiers through regular gaming activity. VIP benefits may change as your tier changes.

Gaming Rules and Fair Play

5.1 Gaming Policy

beg99 is committed to fair play as a safe and reliable platform. Our games are operated in accordance with SSL encryption and fair play principles. The highest quality gaming experience is delivered using software from a range of game providers.

5.2 Prohibited Activities

• The use of any form of fraudulent strategy or software is strictly prohibited.
• Any attempt to manipulate game outcomes is prohibited.
• Harassment of other players or inappropriate behaviour is prohibited.
• The use of automated betting software or bots is prohibited.
• Using the platform for money laundering or any other illegal purpose is prohibited.

5.3 Technical Errors

beg99 reserves the right to void any winnings or balances displayed incorrectly due to a technical error. beg99 is not liable for any loss caused by such errors.

Account Suspension and Closure

6.1 beg99's Rights

beg99 may immediately suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false or misleading information.
• Operating multiple accounts.
• Evidence of being a minor.
• Instructions from a legal authority.

6.2 User Rights

You may request the closure of your account at any time by contacting our support team. Any valid balance may be withdrawn before account closure, subject to applicable terms and conditions.

Responsible Gaming and Player Wellbeing

beg99 believes in responsible gaming. Online gaming should be pursued for entertainment and not as a solution to financial problems. We encourage players to set limits on the time and money they spend.

• You can set deposit limits on your own account.
• A temporary or permanent self-exclusion facility is available if needed.
• If signs of problem gambling appear, seek help immediately.

For more information, visit our Responsible Gaming page.

Copyright and Intellectual Property

All content on the beg99 platform — including logos, designs, graphics, software, trademarks and other elements — is the property of beg99 or its relevant suppliers and is protected by applicable copyright law.

• Reproducing, distributing or modifying any content on the platform without prior written permission is prohibited.
• The platform may only be used for personal and non-commercial purposes.
• Content from third-party game providers is governed by their own licence terms.

Limitation of Liability

To the maximum extent permitted by applicable law, beg99 is not liable for:

• Loss caused by technical errors, server outages or internet connectivity issues.
• Issues relating to third-party services (payment gateways, game providers).
• Loss caused by problems with the user's own device or network.
• Loss resulting from unauthorised third-party access to an account.
• There is no guarantee of any specific amount of earnings from gaming.

Privacy and Data Protection

Details regarding the collection, processing and use of your personal information are set out in our Privacy Policy. This privacy policy forms an integral part of these terms and conditions.

• Your information is protected by SSL encryption technology.
• Your information will not be sold to third parties.
• Information may be disclosed at the request of a regulatory body or when required by law.

Dispute Resolution and Applicable Law

11.1 Complaints Process

If you have a complaint or dispute, please contact our support team first. We will try to resolve the issue as quickly as possible. Our support team is available 24/7 via live chat in English.

11.2 Dispute Resolution

If a resolution cannot be reached through discussion, the dispute will be settled in accordance with applicable law. The English version of these terms shall be considered authoritative for the purposes of interpretation and application.

Miscellaneous Provisions

• Entire Agreement: These terms and conditions and our privacy policy together form the entire agreement between you and beg99.
• Severability: If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will continue to be effective.
• Waiver: If beg99 does not exercise a right in a particular instance, this will not be considered a waiver of that right in the future.
• Language: These terms and conditions are written in English. In the event of any discrepancy with a translation, the English version shall be authoritative.
• Contact: For any questions regarding these terms and conditions, please email [email protected].